Britax Römer Service
Authorised Service for Britax products. Feel free to visit us!Our company focuses its activities on the children’s products market inextricably linked to the area of service within the framework of signed agreements with manufacturers and distributors of children’s products. We are characterised by a consistent positive approach to ongoing service projects backed by years of experience and direct cooperation with leading manufacturers of children’s equipment and products. Our motto is to thoroughly analyse the needs of our existing Customer – Users and to propose individual service solutions both during and after the warranty period.
Service Operation Strategy:
- Customer orientation
- dynamism in carrying out assigned service tasks
- flexibility on post-warranty repairs and pricing
- contact and support for service requests at every stage of their completion
- timeliness of repair services and a free telephone consultation and support system
Our staff will answer all of your questions regarding the service we offer.
For this purpose, please contact us directly by telephone or email. See details in the Contact.
We will find the Most Beneficial Solution – Feel free to contact us.
Online service requests!
Our Service is a nationwide door-to-door parcel collection and delivery system.Our Service is a nationwide door-to-door parcel collection and delivery system.
Control of warranty orders is ensured by a single integrated IT system enabling full control of the entire service process from receipt of the request to confirmation of delivery of the repaired product to the Customer (Track & Trace shipment monitoring system).
Our strategic partners are renowned manufacturers operating effectively in the children’s products market, which is a guarantee of quality and professional service solutions built around customer expectations.
“Click here” to submit a product to our Service, or use the “Service Request” tab in the side menu.
Should you have any further questions, please contact us by email at dok@britax-roemer-service.pl or call our Service – Contact tab. In the return email, you will receive detailed information on the individual steps involved in preparing the goods for a smooth and clear service process.
Thank you, Technical Team